Returns & Exchanges
We want you to be completely satisfied with your Wholesale Jewelry Website purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the jewelry in its original velvet pouch or box, ensuring it is protected from damage during transit, and include a copy of your packing slip.
Ship the Items
Affix the provided prepaid shipping label or use a trackable carrier of your choice to send the package to our centralized distribution center.
Processing and Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing